Shipping policy

Last Updated: June 25, 2026

Thank you for shopping with The Outer Rooms! We're committed to getting your outdoor and garden products to you quickly and reliably.

Processing Time Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times Once shipped, estimated delivery times are:

• United States: 5–10 business days
• International: 10–21 business days (varies by destination)

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We may offer free shipping promotions from time to time — keep an eye on our store for current offers.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

International Shipping We ship to most countries worldwide. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. We are not responsible for delays caused by customs processing.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at Theouterrooms22@gmail.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.

Address Accuracy Please ensure your shipping address is correct at checkout. The Outer Rooms is not responsible for orders shipped to an incorrect address provided by the customer